Partnering for success deals with the activities that emotionally bridge and facilitate selecting, obtaining, applying and engaging with ideas, services, and products that are perceived to enhance and optimize quality of life. This emphasizes consideration, attitude, engagement, involvement, experiences, and relationships that add value and create abundance.
Empathy and Emotional Intelligence serve as the connecting pieces to support decision making that satisfies wants and desires at high levels.
In this course, you will discover the Fundamentals of Customer service from the Emotional Intelligence perspective.
- What Customers buy
- USP as you’ve never seen it before
- Magic Moments
- Empathy as it drives better relationships
- The ‘Know, Like and Trust’ principle
- Superior loyalty
- And much more…!
Who this course is for:
- Small businesses
- Udemy Instructors
- Large impersonal organizations
- Non-Profit Organizations
- A Strong desire to be exceptional
- It helps if you have a business or are an employee/manager